Terms and Conditions

Website Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Southern Valve & Fitting USA, Inc.’s (referred to as Soval) Website.

Soval is located at:

1851 Longleaf Blvd
Lake Wales, FL 33853
United States

By accessing this Website, we assume you accept these terms and conditions in full. Do not continue to use Soval’s Website if you do not accept all of the terms and conditions stated on this page

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this Website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of United States. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

We employ the use of cookies. By using Soval’s Website, you consent to the use of cookies in accordance with Soval’s privacy policy. Most of the modern-day interactive Websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

Unless otherwise stated,Soval and/or it's licensors own the intellectual property rights for all material on Soval. All intellectual property rights are reserved. You may view and/or print pages from www.soval.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:

  1. Republish material from www.soval.com
  2. Sell, rent or sub-license material from www.soval.com
  3. Reproduce, duplicate or copy material from www.soval.com
  4. Redistribute content from Soval (unless content is specifically made for redistribution).

Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:

  1. Government agencies;
  2. Search Engines;
  3. News Organizations;
  4. Online directory distributors when they list us in the directory may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses;
  5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

  1. Commonly known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
  2. dot.com community sites;
  3. Associations or other groups representing charities, including charity giving sites;
  4. Online directory distributors;
  5. Internet portals;
  6. Accounting, law and consulting firms whose primary clients are businesses;
  7. Educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Soval; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our Website, you must notify us by sending an e-mail to info@soval.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  1. By use of our corporate name; or
  2. By use of the uniform resource locator (Web address) being linked to; or
  3. By use of any other description of our Website or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of Soval’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Website.

Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Website. You agree to immediately remove all links to our Website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Website, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our Website
If you find any link on our Website or any linked Website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavor to ensure that the information on this Website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the Website remains available or that the material on the Website is kept up to date.

Content Liability
We shall have no responsibility or liability for any content appearing on your Website. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our Website and the use of this Website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the Website and the information and services on the Website are provided free of charge, we will not be liable for any loss or damage of any nature.


Sales Terms and Conditions

Original manufacturer's warranty shall be passed onto purchaser. Soval extends no other warranty. In addition, there are no implied warranties of merchantability extends furthermore. There is no implied warranty of fitness for particular usage. This limited warranty extends to the original purchaser and is not signable or transferable.

Defective material will be repaired or replaced at the seller's option upon buyer returning the defective material to the seller, freight prepaid, within 90 days of purchase.

Buyer specifically waives its rights to hold the seller responsible or liable for the payment of any consequential or incidental changes that may result for the breach of any warranty herein. Sellers warranty shall be strictly limited to the repair or replacement of the merchandise found to be defective during the 90 day period. Warranty shall not merchandise subject to misuse, abuse, neglect, negligence, accident or cause by unauthorized replacement parts or service.

All merchandise shipped to the buyer shall be done so with the buyer assuming the risk of loss or damage during transit. Insurance, if desired, shall be the responsibility of the buyer.

In consideration of extending credit, the buyer authorizes the seller to investigate references and obtain credit reports. The buyer/s agree to pay all the merchandise signed for by their employees and or Agents, until the seller is otherwise notified in writing. The buyer agrees to pay interest at the rate of 18% per annum on the past due accounts along with reasonable attorney's fees and other cost of collections incurred by the seller in collecting overdue accounts.

At the seller's option, If consent to make returns is granted within a (1) one-year period, a restocking fee of up to 25% will be charged against any credit given. For products being returned after a (1) one-year period, a SoVal representative must review all products being returned before any kind of credit can be issued.

All prices are exclusive of taxes. buyer is liable for any taxes, fess or penalties levied. Buyer shall furnish seller a copy of their resale certificate,

Customer satisfaction is our priority, please make your claims for adjustment within 10 days. Defective merchandise will be replace or credited as applicable.

Soval warrants its products to be free of defects in workmanship and material under normal use and service and when used for the purposes and under the conditions for which they are intended. Obligation under this Warranty is limited to (10) years, at Company's option; to adjustment, repair or replacement of the defective product. Purchaser must immediately notify Soval in writing of the claimed defect. Company shall have the right to inspect said product and Purchaser shall, if requested, return the defective product to Soval, with transportation prepaid. Purchaser shall assume all responsibility and expense for removal, reinstallation, and freight charges in connection with the foregoing remedy.

Soval shall not be liable for indirect, special,. incidental or consequential damage or penalties and does not assume any liability of Purchaser to others, or to others, for injury to persons or property.


SoVal products are manufactured in conformance with technical specifications as published. Per SoVal’s terms and conditions of sale, defective products which have not been modified will be replaced at no cost to the original purchaser. However, products that have been modified in any way, void SoVal’s terms and conditions of sale and are not covered by any warranty.

Modifications are done at the user’s risk.

This Warranty is in Lieu of all other Warranties, expressed or implied.