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Warranty

Original manufacturer's warranty shall be passed onto purchaser. Soval extends no other warranty. In addition, there are no implied warranties of merchantability extends furthermore. There is no implied warranty of fitness for particular usage. This limited warranty extends to the original purchaser and is not signable or transferable.

Defective material will be repaired or replaced at the seller's option upon buyer returning the defective material to the seller, freight prepaid, within 90 days of purchase.

Buyer specifically waives its rights to hold the seller responsible or liable for the payment of any consequential or incidental changes that may result for the breach of any warranty herein. Sellers warranty shall be strictly limited to the repair or replacement of the merchandise found to be defective during the 90 day period. Warranty shall not merchandise subject to misuse, abuse, neglect, negligence, accident or cause by unauthorized replacement parts or service.

All merchandise shipped to the buyer shall be done so with the buyer assuming the risk of loss or damage during transit. Insurance, if desired, shall be the responsibility of the buyer.

In consideration of extending credit, the buyer authorizes the seller to investigate references and obtain credit reports. The buyer/s agree to pay all the merchandise signed for by their employees and or Agents, until the seller is otherwise notified in writing. The buyer agrees to pay interest at the rate of 18% per annum on the past due accounts along with reasonable attorney's fees and other cost of collections incurred by the seller in collecting overdue accounts.

At the seller's option, If consent to make returns is granted within a (1) one-year period, a restocking fee of up to 25% will be charged against any credit given. For products being returned after a (1) one-year period, a SoVal representative must review all products being returned before any kind of credit can be issued.

All prices are exclusive of taxes. buyer is liable for any taxes, fess or penalties levied. Buyer shall furnish seller a copy of their resale certificate,

Customer satisfaction is our priority, please make your claims for adjustment within 10 days. Defective merchandise will be replace or credited as applicable.

Soval warrants its products to be free of defects in workmanship and material under normal use and service and when used for the purposes and under the conditions for which they are intended. Obligation under this Warranty is limited to (10) years, at Company's option; to adjustment, repair or replacement of the defective product. Purchaser must immediately notify Soval in writing of the claimed defect. Company shall have the right to inspect said product and Purchaser shall, if requested, return the defective product to Soval, with transportation prepaid. Purchaser shall assume all responsibility and expense for removal, reinstallation, and freight charges in connection with the foregoing remedy.

Soval shall not be liable for indirect, special,. incidental or consequential damage or penalties and does not assume any liability of Purchaser to others, or to others, for injury to persons or property.

Modifications:

SoVal products are manufactured in conformance with technical specifications as published. Per SoVal’s terms and conditions of sale, defective products which have not been modified will be replaced at no cost to the original purchaser. However, products that have been modified in any way, void SoVal’s terms and conditions of sale and are not covered by any warranty.

Modifications are done at the user’s risk.

This Warranty is in Lieu of all other Warranties, expressed or implied.

 

 

Please read and follow these simple instructions for an easy warranty process:

(a) Inspection On Delivery

  • When you first get the valve, check it for possible damage in shipment, Conformance to specifications, opening direction, shortages, etc.
  • Carefully unload all valves - do not drop valve -or lift valve using gearing, bypass or other appendage as a hook.
  • Valve should be opened and then closed to make sure it works properly. Also check opening direction against the order instruction.
  • Any problems should be reported immediately to the Trucker and noted on bill of lading, and signed by the driver on your copy.

(b) Storage

  • Valves should be stored in a partially open position.
  • Whenever possible, valves should be covered with waterproof covering.
  • In cold climates the inside of the valve must be kept drained of any water to prevent freezing.
  • When stored outside, valve stem should be in a vertical position.
  • Whenever possible, valves should be covered with a water-proof covering.
  • Protect all parts of the valve at all times,
  • Protect rubber seat of resilient wedge valves from ozone and hydrocarbons (solvents, paints and oils, etc.).

(c) Installation

  • Handle valve carefully.
  • Prepare pipe ends in accordance with pipe manufacturers' instructions.
  • Install valve as/per appropriate instructions for the specified joint (Flanged, mechanical joint, slip-on, etc.)
  • Water main should be properly supported to avoid line stress on valve,
  • In buried applications, make sure that the valve box does not transmit traffic loads or other stress to the valve.
  • Do not use valves to force a pipeline into position.
  • Do not deflect any valve/pipe joint.

(d) Testing

  • Do not backfill valves before hydrostatic system test. Leave the valves exposed while the pipeline is being pressurized. Check to see that all valve joints and pressure containing bolting, including bonnet bolts, are tight.
  • AWWA C-500 states that double-disc gate valves have an allowable leakage rate. This allowable leakage must be taken into consideration when hydrostatically testing the system. (This does not apply to resilient wedge valves.)
  • Valves can be tested (but not operated) at two times the rated pressure of the valve.
  • After testing, steps should be taken to relieve any trapped pressure in body of valves.

GENERAL NOTES

These reference materials are available and should be helpful in the installation and testing of Gate Valve products.

  • AWWA C-500 (Gate Valves - 3" thru 48")
  • AWWA C-509 (Resilient Seated Gate Valves 3" thru 12" Nominal Pipe Size)
  • All installation, operation and maintenance instructions issued by the manufacturer of the pipe and the valves.
  • Valve user guide as published by MSS.
  • AWWA Recommendation for Installation, Operation and Maintenance of Gate Valves.
  • AWWA C-515 Reduced Wall Gate Valves.

These industry practices have been listed to help you make a safe and acceptable installation of a gate valve.